How do I change my Credit Card information?
You can update, or modify your existing credit card information by...You will want all of your orders shown in the windows labled "Selec...
What do I do if I have forgotten my password?
...password sent to you by visiting https://www.vlend...r 60 minutes or for one
login. Because of this y...g you will remember. To do this, follow the steps...ew, full access password into the top two data fie...
How do I change my company name, address, phone numbers, etc.?
Go to www.vlender.com and click Member Login in the upper right corner of the screen Enter your username and password to access your account Click on Configure in the dark gray bar across the top of ...
How do I add my picture to my website
Pictures must be no larger than 75x95 pixels and must be in either .jpg or .gif format in order for our image uploader to accept them. That are a variety of free, online programs which allow you to m...
How do I add my logo to my website
Logo's must be no larger than 335x56 pixels and must be in either .jpg
or .gif format in order for ...act Customer Support for assistant uploading your logo.
How do I add, edit and delete pages on my website?
Go to www.vlender.com and click Member Login in the upper right corner Enter your username and pass...he right of any page you want to edit. If a page does not have an edit link it is because the page ...
How long does it take to setup my domain name?
Once you purchase the
domain name you will need to send the follow...ion tied to your domain (example: myname@mydomainname.com) Your vLe...
Where do I get a domain name?
You can register your domain name with www.vlenderdomains.com
for $20.00 a year. You may also con...
Will it cost me when I make changes to the site and content?
NO, All changes that you make within your BPM are FREE. If you would
prefer a custom solution or development of a special tool or service
outside of the scope of the standard vLender.com® syste...
Can I add my own custom pages?
Absolutely, you can create unlimited
custom pages or use many of our pre-built content pages from t...stom page to appear on your website from the drop down menu and click "Add This Page" Custom pages...
Can I upload my own photo and logo?
...upport staff would be happy to assist you in this process or you ca...st you in this process or you can do it directly from within your B... Process Manager. To upload your logo and photo yourself please fo...
How long does it take to setup my site?
The beautiful thing about vLender.com technology is that we have sp... company logo, personal photo and domain name information, you can ...
How do I login to my account or Business Process Manager (BPM)?
The Business Process
Manager (BPM) is where you can go to configure and edit your entire
site as ...entire
site as well as retrieve applications. To login you will need your
vLender UserID and Passw...
Can I use a vLender design as my corporate home page with the Enterprise System?
Absolutely. A complete vLender.com® Primary website account is included, at no extra charge, with all vLender.com Enterprise Accounts. This website will serve as your company's corporate
websit...
Can I have my processor access ALL applications that are generated from my loan officers?
Yes. With the Master Pipeline, located in the Gro...rocessor to
view and or download online borrower ...m your existing password into the New Loan Process...rocessor will be able to log in from the vLender.c...
How do I pull a credit report through Kroll Factual Data?
Listed below are the instructions for setting up and configuring K...he necessary account information
into the account set-up within th... Agreement, as Kroll Factual Data does not accept paper contracts a...